Chào các thính giả yêu mến của chương trình Học Tiếng Anh qua các chủ đề của chương trình học tiếng anh cùng Radiome. Mình là Diệu Hoa.
Hôm nay chúng ta cùng theo dõi tiếp Phần 2 của bài nghe Saying Sorry nhé!
Các bạn cùng chú ý lắng nghe với tiết tấu chậm rãi của chương trình Spotlight nhé. Note lại những từ bạn nghe chưa rõ và xem lại ở bản text để làm phong phú thêm vốn từ vựng của mình nhé!
Voice 1  
You need to do this to show that you understand how your actions affected the other person. You need to explain that you understand their pain.
Voice 2  
Next, you need to admit responsibility. You can explain WHY you did what you did. You can tell the other person that you were not trying to hurt them. But try to imagine what the other person is feeling. And take responsibility for what you did.
Voice 1  
Finally, you need to tell the person that you will not do that thing again. Explain how you will change your behavior. This can help them rebuild the trust in your relationship. But make sure you honor your promise to change. You need to SAY, “I am sorry” But you need to prove it as well.
Voice 2  
Also remember that sometimes, one apology is not enough. Sometimes, when a person is hurt very badly, or has lost their trust in you, it may take a long time for them to accept your apology and forgive you.

Voice 1  
Here is an example of what an apology like this could sound like. Imagine the situation from the beginning of this program. You are meeting a friend, and she forgot your meeting. Your friend could apologize like this:
Voice 4  
“I am sorry that I did not meet you at the restaurant. It was not kind of me to leave you waiting. Next time I will make sure to set a reminder on my mobile phone so that I do not forget. I hope you will forgive me.”
Voice 2  
Many people think that saying “I am sorry” is a sign of weakness. But Aaron Lazare disagrees. He writes,
Voice 3  
“An apology is a show of strength. It is an act of honesty because we admit we did wrong. It is an act of generosity because we are giving worth to the people we hurt. It offers hope for a new relationship, possibly even a stronger one. The apology communicates that we are serious about the relationship. Saying “I am sorry” is an act of courage because it opens us up to shame and the risk of feeling stupid, being rejected, and experiencing new pain from the person we hurt.”
Voice 1  
Saying I’m sorry is often difficult. But it is worth the pain for a better relationship. What about you? Have you ever had to say “I am sorry”? Was it easy or difficult? What would have happened if you did not say it? Tell us what you think. You can leave a comment on our website. Or email us at radio@radioenglish.net. You can also comment on Facebook at Facebook.com/spotlightradio.
Voice 2  
The writer of this program was Adam Navis. The producer was Michio Ozaki. The voices you heard were from the United States and the United Kingdom. All quotes were adapted for this program and voiced by Spotlight. You can listen to this program again, and read it, on the internet at www.radioenglish.net. This program is called, ‘Saying Sorry’.
Voice 1  
You can also get our programs delivered directly to your Android or Apple device through our free official Spotlight English app. We hope you can join us again for the next Spotlight program. Goodbye.

Bài nghe đến đây là hết rồi. Chúc các bạn học vui và đừng quên theo dõi những bài tiếp để ủng hộ chương trình nhé! Cảm ơn các bạn! See you later!